Security - Remaster Encryption Keys

If you lose every PortalsXpress Encryption Key, you will need to remaster the original key. In order to remaster an Encryption Key, you must refer to the "answer" sheet you completed (and hopefully stored in a secure location) when you created the original Encryption Key.

To remaster an Encryption Key:

• Insert a blank USB storage key (or floppy disk) into the USB port on your computer.
• From within the ContactManager skillset, click the ContactManager pull-down menu.
• Select Remaster PortalsXpress Key.
• Complete the fields in the Remaster PortalsXpress Key dialog. These "answers" need to exactly match those input when you originally created the Encryption Key. You should have stored the printout of these "answers" in a secure location after creating the first and original Encryption Key.
• Click OK. PortalsXpress will verify that the "answers" input on the Remaster PortalsXpress Key dialog match those previously entered when creating the first and original Encryption Key.
• Once the information is verified, the newly remastered key will be stored on the USB key or floppy disk