Security - Data Encryption

General Information
The data encryption feature in PortalsXpress provides your office an added level of security by "encrypting" the documents stored in ContactManager. For an individual to access these documents, he or she must insert an Encryption Key into the USB port of his or her computer. The Encryption Key will "decrypt" the documents so that you can read them.

Only the Administrator of the WorkflowCentre Account can create Encryption Keys. Therefore, once your office decides to use encryption, the Administrator creates an original Encryption Key, makes copies of that key for authorized individuals in the office, and distributes the key to appropriate office personnel.

Encryption is available only at the digital item level. If your office has elected to use encryption, each document stored in any client's digital file is encrypted, meaning, in order to view the contents of a document, you must have an Encryption Key. Data Encryption is similar to having a key to the file cabinet (you can open a digital file and view the list of stored documents) but not having a key to open the documents stored in any of the files (you cannot open any of the documents to view or edit).

Once your office decides to use encryption, every document saved is encrypted and can only be accessed with the use of an Encryption Key.

Data encryption requires an updated subscription. Please contact our sales department at (970) 336-5960 for more information on enabling data encryption.