Contact Manager Users Guide

imageIntroduction
spacer image imageWelcome to ContactManager
spacer image imageAbout PortalsXpress
imageGetting Started
spacer image imageAdding a New Contact
imageContactManager Interface
spacer image imageContactManager Display
spacer image imageCut, Copy, Paste, Copy as Shared
spacer image imageSorting Items
spacer image imageNavigation
spacer image imageTree Control
spacer image imageShortcut Keys
imageUsing ContactManager
spacer image imageAdd New Contacts
spacer image imageAccount Executive
spacer image imageImport Client Database
spacer image imageSynchronize Client Database
spacer image imageOutlook Integration Setup
spacer image imageSearch Contacts
spacer image imageReport Generator
spacer image imageCopy As Link
imageDigital File
spacer image imageDigital File - Overview
spacer image imagePrivate Client Site
spacer image imageClient Login to Private Client Site
spacer image imagePreview Private Client Site
spacer image imageContact Notes
spacer image imageData File Templates
spacer image imageHTML Forms
spacer image imageNow Checked Out Dialog
spacer image imageOrganizing The Digital File
spacer image imagePrinting From the Digital File
spacer image imagePrinting to the Digital File
spacer image imageSaving Items To the Digital File
spacer image imageSaving Lots of Items to the Digital File
spacer image imageScanning To the Digital File
spacer image imagePost Scan Editor
spacer image imageSending an Email
spacer image imageSticky Labels
spacer image imageUndo/Redo Commands
spacer image imageIndexing documents in the Digital File
spacer image imageStarting Projects
spacer image imageFolder Sync
spacer image imageAutomating PDF Printing
spacer image imageAuto-Router
imagePadlocks
spacer image imageOverview of Padlocks
spacer image imageApplying, Editing, and Removing Padlocks
spacer image imageEstablishing Padlock Permissions
imageEmail Blaster
spacer image imageIntroduction
spacer image imageSending Email Blasts
spacer image imageEmail Marketing
spacer image imageRestrictions
imagePersonal Assistants
imageSecurity
spacer image imageSecurity
spacer image imageAccess Log
spacer image imageOverview of Data Encryption
spacer image imageCreate Encryption Keys
spacer image imageRemastering Encryption Keys
spacer image imageCopying Encryption Keys
spacer image imageUsing Encryption Keys
imageInstallation
spacer image imageSystem Requirements
spacer image imageInstalling PortalsXpress
spacer image imageUninstalling PortalsXpress
spacer image imageCreating a Password
spacer image imageChange your Password
imageSubscription
spacer image imageSubscribe Now
spacer image imageGet More Storage
spacer image imageEnabling Document Indexing
imagePortalsXpress Integration
spacer image imageIntegration with Messenger
spacer image imageIntegration with Document Manager
spacer image imageIntegration with WorkFlow Manager
imageUsing Help
spacer image imageCustomer Service
spacer image imageContext Sensitive Help
spacer image imageUser Guides
imageGlossary of Terms
imageLicensing

Getting Started - Adding a New Contact

Your professional accounting firm has retained a new client. You need to enter all of the client's intake information into your contact list. The client's personal data is:

Contact Name: John P. Smith, CEO
Company Name: WidgetCO
Company Address: 17125 Widget Drive
Denver, CO 65894
Company Phone: 970-555-6655
Company Mobile Phone: 970-555-4455
Company FAX: 970-555-9988
Company E-mail: jpsmith@widgetco.org


John's middle name is Paul and this is the name he uses; however, all of his legal documents use his full first name, middle initial, and last name.

John Smith has also retained your firm for his personal taxes for the year. His home specific information is:

Address: 6548 58th Street
Boulder, CO 98789
Phone: 970-555-2121
Home Mobile: 970-555-6598
E-mail address: jpsmith@mail.com


John is also in the Mountain Time zone. This is important because your firm's trust department is in New York and they will need to be able to contact Mr. Smith during reasonable hours.

Using ContactManager, first click on the New Contact toolbar icon.

This will open the Contact Information screen where you will enter the above information.

Once you are in the Contact Information screen, complete the following steps to set up John Smith as a new contact:
  • Select the Contact Type from the list in this field.
  • Enter the Client ID number as assigned by your firm. This can be a numeric, alpha or a combination of both. If your firm does not assign client numbers then it is acceptable to leave this field blank.
  • In the SSN/TIN field, enter the contact's Social Security Number or Taxpayer Identification Number.
  • Enter the Birth Date of the Contact. In our example, Mr. Smith has the same birth date as you do.
  • In the Prefix field, select the correct prefix for the contact. In our example, "Mr." would be appropriate.
  • Enter the first name, middle initial (or name), and last name in the appropriate fields. For our example we are going to enter "John P. Smith". As you can see, while you are entering our contact's name, the Sticky Label is also recording the contact's name.
  • If your contact has a Suffix, select it from the selection provided. If your contact's suffix is not listed, you may type it into the field.
  • Sometimes the contacts we meet will go by a name different from their legal name. In our example, our new contact goes by "Paul" (his middle name). This should be entered in the Nickname field.
  • Enter the Salutation Style in the next field.
  • The Signature field will be populated with the prefix you choose, and the first, middle, and last name of the contact. The signature will appear in gray, however, you can change the information by tabbing or clicking into the field and making the necessary adjustments.
  • Select the Preferred communications method, Preferred Email Address, and Preferred Address for contact from the lists provided.
  • The Comments field is used to enter general comments about the client For example, our new client does not accept phone calls after 9 P.M.
Once the basic general information is complete, continue by filling in the fields in the Home Specific Information section with the information from our example. After the Home Specific Information is complete, click on the Work tab. This will take you to the Company Specific Information fields. Fill in all of the fields in the company information section for the contact. If the company information is shared with another contact, then click on the checkbox indicating this. By selecting this option, it will assist you in searching for all contacts with the same work or home specific information.