Using Messenger - Undeliverable Message

PortalsXpress Messenger notifies you if a message that you attempt to send is undeliverable. All undeliverable messages are placed in your "outbox" folder on the Messages tab. To correct the problem, go to the "outbox" folder and double click on the message. Messenger will inform you of the reason the message was undeliverable; for example, "PortalsXpress member has not granted you permission to send them messages."