Messenger Users Guide

imageIntroduction
spacer image imageWelcome to Messenger
spacer image imageAbout PortalsXpress
imageGetting Started
spacer image imageInstant Messaging and In/Out Board
spacer image imagePreferences
imageMessenger Interface
spacer image imageCut, Copy, Paste
spacer image imageSorting Items
spacer image imageNavigation
spacer image imageTree Control
spacer image imageShortcut Keys
imageUsing Messenger
spacer image imageLogging Into Messenger
spacer image imagee-Mail Integration
spacer image imageQuickSend/QuickChat
spacer image imageChat Session
spacer image imageUndeliverable Message
spacer image imageUpdate Your Status
spacer image imageView Your Friends' Status
spacer image imageManage Folders
spacer image imageMember Profile
spacer image imageFind Messages
spacer image imageMessenger Settings
spacer image imageMessage Notification Preferences
spacer image imageManage Buddies
spacer image imageMessage Signature Option
spacer image imageGeneral User Preferences
imageMessenger Tabs
spacer image imageMessages Tab
spacer image imageRead Tab
spacer image imageSend Tab
spacer image imageBuddies Tab
spacer imagespacer image imageBuddies Tab
spacer imagespacer image imageAliases List
spacer imagespacer image imageIn/Out Board
spacer imagespacer image imageMember's Status
spacer image imagePersonal Assistant
imagePermissions
spacer image imageOverview of Permissions
spacer image imageEstablishing Permissions
spacer image imageNotification of Permissions
spacer image imageResponding to a Permissions Request
imageInstallation
spacer image imageSystem Requirements
spacer image imageInstalling
spacer image imageUninstalling
spacer image imageCreating a Password
spacer image imageChange your Password
imageSubscription
spacer image imageSubscribe Now
spacer image imageGet More Storage
image
spacer image imageIntegration with Contact Manager
spacer image imageIntegration with Document Manager
spacer image imageIntegration with WorkFlow Manager
imageUsing Help
spacer image imageCustomer Service
spacer image imageContext Sensitive Help
spacer image imageUser Guides
imageGlossary of Terms
imageLicensing

Getting Started

Overview
Messenger is comprised of two basic components: Instant Messaging capabilities and the In/Out Board. Instant Messaging allows you to send instant messages and/or chats to individuals on your in/out board, or others from whom you have been granted permission to contact them. The In/Out Board allows you to view the location status of your fellow co-workers so you can see if they are in the office, in a meeting, on vacation, or out sick.

Help
Field specific context sensitive help is available throughout Messenger. It provides information about the viewing and input screens and their components while you work. The Contents and Index Help of the User's Guide provides an organized method of learning how to use Messenger.

Refer to the Glossary of Terms. to learn terms that are associated with or unique to Messenger.

Instant Messaging

Most everyone in the office will use the instant message capabilities. Additionally, some will choose to integrate their e-mail to flow through Messenger. While we suggest reading the User's Guide Chapter on Using Messenger, the following topics will provide guidance in getting started.

  • Logging Into Messenger
  • E-mail Integration
  • Chat Session
  • Messages Tab
  • Read Tab
  • Send Tab


In/Out Board
Again, most everyone in the office will use the In/Out Board. While we suggest reading the User's Guide Chapter on Using Messenger, the following topics will provide guidance in getting started.
  • Contacts Tab
  • In/Out Board
  • Member's Status