Document Manager Users Guide

imageIntroduction
spacer image imageWelcome to DocumentManager
spacer image imageAbout PortalsXpress
imageGetting Started
spacer image imageAdding a New File
spacer image imageDocument Check-Out
spacer image imageApplication Integration
imageDocumentManager Interface
spacer image imageDocumentManager Display
spacer image imageCut, Copy, Paste, Copy as Shared
spacer image imageSorting Items
spacer image imageNavigation
spacer image imageTree Control
spacer image imageShortcut Keys
imageUsing DocumentManager
spacer image imageOrganizing Files
spacer image imageData File Templates
spacer image imagePrinting to DocumentManager
spacer image imageScanning to DocumentManager
spacer image imagePost-Scan Editor for Scanned Documents
spacer image imageUndo/Redo Commands
spacer image imageDocument Indexing
imageDocument Check-Out
spacer image imageNow Checked Out
spacer image imageWorking with Documents Offline
spacer image imageAuto Check-Out
imagePadlocks
spacer image imageOverview of Padlocks
spacer image imageApplying, Editing, and Removing Padlocks
spacer image imageEstablishing Padlock Permissions
imageSecurity
spacer image imageSecurity
spacer image imageAccess Log
spacer image imageManage Users
imageInstallation
spacer image imageSystem Requirements
spacer image imageInstalling PortalsXpress
spacer image imageUninstalling PortalsXpress
spacer image imageCreating a Password
spacer image imageChange your Password
imageSubscription
spacer image imageSubscribe Now
spacer image imageGet More Storage
spacer image imageEnabling Document Indexing
imagePortalsXpress Integration
spacer image imageMessenger
spacer image imageContactManager
spacer image imageWorkflowManager
imageUsing Help
spacer image imageCustomer Service
spacer image imageContext Sensitive Help
spacer image imageUser Guides
imageGlossary of Terms
imageLicensing

Using DocumentManager - Manage Users

General Information

The Manage Users dialog allows an administrator to add a new user, change a user's password, set a user's padlock, and promote or demote a user's access to your account.

This dialog is accessible via the DocumentManager menu's "Manage Users" item.

Adding a User

Clicking on the "Add User" toolbar button prompts you to enter basic information for the new user. Submitting that information by clicking the OK button will create the new user with a contact type of "Resource: Internal". The new user will not have administrative privileges to the account.

Changing a User's Password

Clicking on the "Change Password" button allows you to change the password for a user. Once the user's password has been changed, that user will need to re-enter the new password the next time they log in to PortalsXpress.

Changing a User's Type

Clicking on the "Change Type" button allows you to change the user's type. The four user types are described below:
  • Contact - Cannot login to the PortalsXpress application (but still has access to their Private Client Site)
  • Member - Can login to the PortalsXpress application, view your account's contact list, browse each contact's digital file, etc.
  • Administrator - Everything a Member can do, plus administrative privileges to your account
  • Primary Administrator - Everything an Administrator can do; the primary administrator is your account's administrative contact. There can be only one Primary Administrator

User's Padlock

The Padlock toolbar button can be used to create padlocks, edit padlocks, and set a user's padlock. If a user has a padlock, it is applied to anything that user creates (i.e., contacts, digital folders, projects, etc.) Padlocks control who can view, read, add, edit, and delete information. Click here for an overview of padlocks.

Use the "Remove User's Padlock" toolbar button to unset a user's padlock. Anything that user creates will no longer get padlocked automatically.

PortalsXpress's padlocks are incredibly versatile, and can be adapted to enforce almost any security model you & your organization may require. And by granting keys to your users, understanding who can access what becomes as simple as knowing who can enter your office building!

    Example use of user's padlocks:
    Company ABC, Inc. has a sales team and each member has their own region. An account administrator creates and assigns a padlock to each member of the sales team that grants them and their manager full access (Visible, Read, Add, Edit, and Delete). Each sales team members then adds the clients in their region to ContactManager. The sales manager can then see ALL of the clients, but each sales team member can only see THEIR region's contacts.