Resource Manager Users Guide

Using ResourceManager - Contact Info - Resource

When you have an individual name highlighted on the left side of the screen, the contact information from ContactManager will display on the right side of the screen. You can update any of the contact information and it will be updated for the entire program. Note: In order to save the change, you must click on another resource in the tree in the left pane. In the contact information screens, you will see the following entries:

  1. Contact Type - Select the contact type from the drop down menu. Populating this field allows you to use the contact type in a search query for your contact. By using the query, you can save time looking for a particular contact. The following is a list of the different contact types allowed.
    • Client
    • Commercial
    • Customer
    • Personal
    • Resource: Internal
    • Resource: External
    • Vendor
  2. Client ID - This is for the internal client ID number for this contact. This can be either numeric, alpha or a combination of both. This number should also be unique to each contact in order to be used in a search query.
  3. SSN/TIN - Enter the Social Security number or taxpayer identification number of this contact. A Social Security number should be used for contacts who do not have a Taxpayer Identification Number. By doing this here, you will have the required information available for both clients, vendors and others you do business with. This information is then available for such things as 1099 input for taxes.
  4. Birth Date - The birth date is needed only for those contacts which you require this information from. These contacts are usually personal, but can also be clients.
  5. Prefix - Select the prefix of the contact from the drop down menu.
  6. Name fields - Enter the first, middle (if used) and last name of the contact. If the contact is a business name (vendor), enter the contact persons name. The business name will be entered in the work information tab.
  7. Suffix - From the drop down box, enter the suffix of this contact if required.
  8. Nickname - Some contacts go by a nickname, enter that name in this field.
  9. Salutation Style - Enter the style of the salutation to be used in all correspondences to this contact. An example of a salutation style is "Dear Sir".
  10. Signature - The program will fill in the signature box with the prefix, first name, middle name, and last name. The information in this box can be edited by clicking in the box and entering your changes.
  11. Preferred method of communication - From the drop down list select the preferred method of communication with this contact. This allows others working on the contact's project to communicate with the contact without offending the contact.
  12. Preferred e-mail address for contact - Enter the preferred e-mail address to send and receive documents and related project files to and from the contact.
  13. Preferred address for contact - Some contacts would prefer to have items mailed to their office while others would prefer to have items mailed to their home residence. This information is needed for correspondence and for billing.
  14. Comments - Enter any other general comments for the contact which others may need in order to service the contact. Notes such as "works nights do not contact between 8am and 3pm" will keep the contact happy.


Home / Work Information Tabs

The home/work information tabs are designed to collect home and work information about the contact. Phone numbers, addresses, email and sometimes even time zones are different for most contacts between their home and their work. Saving this information is vital to project files. In addition, the information collected in the home/work information tabs can be used in a query to search for the contact or all contacts with similar attributes.